Operational Plan
My business will be focusing on daily operations between 8am to 5pm to ensure that customers have a seamless access, better service and efficient inventory management. I will also operate the business online using an e-commerce platform that will ensure customers go through different cars available and make their preferred choices, even purchase from the site.
Daily Tasks:
a) Sourcing, inspecting, and listing used vehicles for sale.
b) Maintaining accurate records of vehicle condition, pricing, and service history.
c)Assisting walk-in customers and respond to online inquiries.
d)Offering test drives, vehicle demonstrations.
e)Processing transactions, including paperwork, warranties, and vehicle transfers.
f)Running digital marketing campaigns on social media, Google Ads, and auto sales platforms.
g)Updating inventory listings on other e-commerce platforms like Kijiji
h) Planning vehicle deliveries
i) Coordinating vehicle repairs, detailing, and necessary maintenance.
Implementation Plan
This plan outlines the key implementation steps I will take before I sell my first car.
| Task | Deadline |
| Finalize business registration & licensing | April 10 |
| Secure dealership location & lease agreement | April 15 |
| Obtain necessary auto sales permits & insurance | April 20 |
| Build and launch the company website | April 25 |
| Register on auto sales platforms | April 27 |
| Source start-up inventory | April 30 |
| Set up digital payment & financing options | May 2 |
| Hire and train pioneer staff | May 5 |
| Set up vehicle inspection & service agreements | May 7 |
| Begin marketing campaigns | May 10 |
| Grand opening event | May 15 |
| First car sale goal | May 20 |